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Privacy Policy

BucksElevenPlus Privacy Policy                 Updated 08 May 2022

Our contact details

Name: Catherine Driscoll

Address:

BucksElevenPlus,

6 Middle Field,

Weston Turville,

Buckinghamshire,

HP22 5RH

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Phone Number: +447515447536

E-mail: buckselevenplus@gmail.com

Web address: www.buckselevenplus.co.uk


The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Personal address

  • Dates of birth

  • Customer photographs

  • Customer bank details

  • Personal assessment data

  • Website user statistics and usage data

  • Ethnicity, Gender and Religious affiliation


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • You have visited the BucksElevenPlus website

  • You have sent us your data through the contact box of our website or other websites, directories or search engines (e.g. Google, Bing, Yell etc.)

  • You have contacted us by email or telephone call

  • You have shown an interest in services provided by BucksElevenPlus

  • You have specified that you wish to be contacted by BucksElevenPlus

  • You have responded to an advert posted by BucksElevenPlus

  • You have enrolled a student onto one of the BucksElevenPlus classes


We also receive personal information indirectly, from sources such as referrals and by word of mouth.

We use the information that you have given us in order to:

  • Initiate contact if referrals have been made to us by third parties

  • Respond to an expression of interest in our services having visited our website, made direct contact, or responded to an advert or referral through other means, such as by word of mouth, social media or expressed an interest in our services via a third party site or organisation.

  • Conduct an initial assessment of your child’s abilities to gauge their likelihood of success in the 11+ assessment, and to assess their starting point for any tutoring services that are initiated by you.


We will never share any information knowingly without expressed permission from you. Data may be shared unintentionally through the website analytics provider or other third party websites and organisations that are used by BucksElevenPlus to form our infrastructure (e.g. telephone providers, internet providers, data storage companies, website hosts etc.)

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent:

  1. You have given your consent for BucksElevenPlus to collect, process, use and store your personal data.

  2. You are able to remove your consent at any time. You can do this by contacting Catherine Driscoll at  BucksElevenPlus@gmail.com or by writing to the mailing address listed in the contact details section above.

  1. We have a contractual obligation to collect, process, use and store your data when you enter into a contract with BucksElevenPlus to provide you with a service or when you are expressing an interest in entering into a contract with BucksElevenPlus.

  2. We will collect, process use and store your personal data if we have a legal obligation to do so in order to comply with the law. This will always be strictly the data required by the legal obligation. Any other personal data being processed will rely on one of the other mentioned lawful bases.


How we store your personal information

Your information is securely stored.

We keep all personal information and data for a maximum of three years unless there is a financial or legal obligation for the data to be stored for a longer period of time (e.g. for tax purposes). We will then dispose your information by deleting from data servers and shedding and disposal if the data is in physical form. If data is no longer required to be stored or processed, then we may delete or shred the data before the three years when it is no longer considered to be required. Data that is collected through third parties unintentionally will be disposed of in accordance with the privacy policy of that company or organisation.  


Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

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Please contact us by email at buckselevenplus@gmail.com or via our mailing address: 6 Middle Field, Weston Turville, Buckinghamshire, HP22 5RH. You can also phone +447515447536 if you wish to make a request.

Your rights will differ depending on the lawful basis for processing the relevant data.

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How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at BucksElevenPlus vis the following contact details:

BucksElevenPlus Information Complaint

6 Middle Field,

Weston Turville,

Buckinghamshire,

HP22 5RH


You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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Review date of this document: 07 May 2024

Privacy Policy: Text
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